Refund policy

RETURN & REFUND POLICY

Last updated: September 3, 2026

Because our products are primarily digital products, refunds are handled according to the circumstances below.

1. Digital Products

Once a digital product has been successfully delivered or access has been provided, purchases are generally non-refundable because digital content cannot be physically returned.

2. Duplicate Purchases

If you accidentally purchase the same digital product more than once, contact us as soon as possible. We may review the order and, when appropriate, issue a refund for the duplicate purchase.

3. Delivery or Access Problems

If you paid for a product but did not receive the download, access information, or other delivery required to use the product, contact us so we can investigate and, when appropriate, provide the product or access again.

4. Defective or Incorrect Digital Product

If a file is materially defective, corrupted, or substantially different from the product description, contact us with your order information and details of the issue. We may, at our discretion, provide a replacement, corrected product, or refund where appropriate.

5. Unauthorized Purchases

If you believe your payment method was used without authorization, contact us immediately and also contact your payment provider when appropriate. We will review the transaction according to our records and applicable requirements.

6. How to Request a Refund

Contact us using the store contact information and include your order number, the email address used for the purchase, and a clear description of the issue. We may request additional information needed to review the request.

7. Refund Decisions

Refund requests are reviewed based on the circumstances of the purchase, the product involved, and applicable law. Nothing in this policy is intended to remove or limit any consumer rights that cannot legally be waived.

8. Processing Time

When a refund is approved, the timing of the credit appearing in your account can depend on your payment provider or financial institution.

9. Policy Changes

We may update this Return & Refund Policy from time to time. The updated policy will be posted on this store with a revised effective date.

If you have a question about a return or refund, contact us through the information provided on the store.